Get In Touch
We value your feedback and are here to assist you with any enquiries regarding government assistance programmes for the B40 community. Please don’t hesitate to reach out to us through any of the following channels:
Contact Information
General Enquiries: info@bantuanb40.com
Technical Support: support@bantuanb40.com
Media & Partnership: media@bantuanb40.com
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (Malaysian Time)
Saturday: 9:00 AM – 1:00 PM (Malaysian Time)
Sunday & Public Holidays: Closed
Please note: We aim to respond to all enquiries within 24-48 hours during business days.
How Can We Help You?
Information Requests
- Questions about specific assistance programmes
- Clarification on eligibility criteria
- Updates on application procedures
- General guidance on government aid schemes
Website Feedback
- Report broken links or technical issues
- Suggest improvements to our content
- Share your user experience
- Request additional information or features
Partnership Opportunities
- Media collaboration enquiries
- Community outreach partnerships
- Information sharing agreements
Before You Contact Us
To help us serve you better, please:
- Check Our FAQ Section: Many common questions are already answered in our frequently asked questions section
- Be Specific: Provide clear details about your enquiry, including the specific programme or information you’re seeking
- Include Relevant Details: If asking about eligibility, please mention your household income bracket and family size (no personal details required)
Important Notice
We Are Not A Government Agency: Please note that BantuanB40.com is an independent information portal. We cannot:
- Process applications for government assistance
- Make decisions on eligibility
- Provide official confirmation of aid approval
- Handle complaints about government services
For official matters, please contact the relevant government department directly.
Alternative Resources
If you need immediate assistance or official information, you may also contact:
Talian Kasih (Government Helpline): 15999
Malaysia Government Portal: www.malaysia.gov.my
Ministry of Women, Family and Community Development: www.kpwkm.gov.my
We appreciate your trust in BantuanB40.com as your resource for government assistance information. Your feedback helps us improve our services for the entire B40 community.